> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cura.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Services and pricing

> Your services are the treatments and packages you offer — each with a price your AI can quote accurately.

Your services are the treatments and packages you offer, each with a price. Setting them up gives your AI an exact source for quotes: when a customer asks "how much is a PRP facial?", the AI answers from your Services instead of guessing.

By the end of this guide, you'll have a service list your AI can quote from, so prices in chat always match your real menu.

## Before you begin

* You'll need **Admin** or **Manager** access to the workspace.
* Gather your menu: each service's **name**, **description**, **price** (in ฿), and any **promo price**.
* Services are **per-workspace** — set them up for each location you run.

<Note>
  Services are one of the things that ground your AI, alongside your **Knowledge Base** (documents) and **FAQs** (question-and-answer pairs). Services are the structured, exact source for prices.
</Note>

<Info>
  Services are for **price quotes**, not scheduling. They don't set how long an appointment runs — manual bookings are one hour long, and the AI proposes one-hour slots. There's no duration field on a service.
</Info>

***

<Steps>
  <Step title="Open Services">
    * Open your **workspace settings** and go to the **Services** section.
    * Confirm you're in the correct **workspace**.
  </Step>

  <Step title="Add each service">
    Choose **Add Service** and fill in:

    * **Title:** what customers call it (e.g. *"PRP facial"*, *"Botox consultation"*).
    * **Description:** a short, plain explanation the AI can share when asked.
    * **Price (฿):** the standard price.
    * **Promo Price (฿):** an optional discounted price — set it when a service is on offer, and your AI quotes it automatically.
    * **Content URL** and **images** *(optional):* a video link or photos the AI can share to illustrate the service.

    <Check>Your AI can now quote accurately instead of guessing or deferring to a human.</Check>
  </Step>

  <Step title="Keep services active and current">
    * **Activate the services you currently offer** and deactivate ones you've retired, so the AI never quotes something you've dropped.
    * **Update prices when they change.** Because Services are exact, they take priority — keeping them current keeps the AI honest.

    <Check>Your service menu is live and powers accurate quotes in every conversation.</Check>
  </Step>
</Steps>

***

## Troubleshooting

* **The AI quoted an old price.** Update the service's price (or promo price); structured Services override anything in your documents.
* **The AI quoted a service you no longer offer.** Deactivate the service so it drops out of quotes.

***

### Related articles

* [How bookings work in Cura](/bookings/how-bookings-work)
* [Adding Services and prices](/ai-agent/adding-services-and-prices)
* [Build your Knowledge Base](/ai-agent/build-your-knowledge-base)