# Cura

> Cura documentation

## Docs

- [Start Guide](https://docs.cura.so/index.md): Everything you need to know to start supporting your customers with Cura.
- [How Cura Agents Work](https://docs.cura.so/overview/how-cura-agents-work.md): An AI teammate you can train, trust, and put to work on day one - transparent, trainable, and fully controllable.
- [Inside the AI Engine](https://docs.cura.so/overview/inside-the-ai-engine.md): How Cura's AI agents think through the Response Flow Pipeline - a five-stage reasoning system that powers AI-generated messages.
- [The 5 Levels of AI Automation](https://docs.cura.so/overview/the-5-levels-of-ai-automation.md): A framework for understanding AI's transformative role in business communication - from assistant to strategist, from task execution to system design.
- [PII Redaction](https://docs.cura.so/privacy/pii-redaction.md): Automatically detect and redact personally identifiable information (PII) from conversations before they reach AI models, ensuring customer data privacy and regulatory compliance.
- [Connect CRM](https://docs.cura.so/setting-up-cura/connect-crm.md): Connect your CRM to sync customer context, ownership, and lifecycle data with Cura.
- [Connect Email](https://docs.cura.so/setting-up-cura/connect-email.md): Bring your company email domain into your Cura inbox
- [Connect Facebook Messenger](https://docs.cura.so/setting-up-cura/connect-facebook-messenger.md): Connect your Facebook Page inbox so your team can manage Messenger conversations from Cura.
- [Connect Instagram](https://docs.cura.so/setting-up-cura/connect-instagram.md): Connect Instagram messaging to manage DMs from Cura.
- [Connect LINE OA](https://docs.cura.so/setting-up-cura/connect-line-oa.md): Connect LINE Official Account messaging to Cura using LINE Messaging API credentials.
- [Connect Slack](https://docs.cura.so/setting-up-cura/connect-slack.md): Get Cura notifications and respond to guests from Slack
- [Connect TikTok](https://docs.cura.so/setting-up-cura/connect-tiktok.md): Connect supported TikTok messaging surfaces to Cura when TikTok access is enabled for your account.
- [Connect WhatsApp Business](https://docs.cura.so/setting-up-cura/connect-whatsapp-business.md): Connect your WhatsApp Business account so your team can manage conversations from Cura.
- [Connect Widget](https://docs.cura.so/setting-up-cura/connect-widget.md): Enable real-time communication with website visitors through an embeddable chat interface.
- [Managing CRM Knowledge](https://docs.cura.so/setting-up-cura/crm-knowledge.md): Manage CRM-synced context and custom knowledge so AI responses stay accurate.
- [Custom Fields](https://docs.cura.so/setting-up-cura/custom-fields.md): Add tailored attributes to contact types for better organization and display of relevant information in the inbox sidebar.
- [Inbox Contacts](https://docs.cura.so/setting-up-cura/inbox-contacts.md): Consolidate and organize your inboxes with Cura
- [Integrations](https://docs.cura.so/setting-up-cura/integrations.md): Connect external platforms so your AI can work with existing info
- [Mobile](https://docs.cura.so/setting-up-cura/mobile.md): Access Cura on mobile devices by bookmarking the webpage to your home screen.
- [Notifications](https://docs.cura.so/setting-up-cura/notifications.md): Stay updated on important events and messages without needing to monitor the platform constantly.
- [Set up your workspace](https://docs.cura.so/setting-up-cura/set-up-your-workspace.md): Workspaces allow for multi user collaboration, meaning multiple users can work together in real time, streamlining guest communication and operational workflows.

## Optional

- [Book a Demo](https://cal.com/cura-ai/cura-discovery-call)
- [Support](mailto:support@cura.so)