> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cura.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating and switching workspaces

> By the end of this guide, you'll have a second workspace set up for another location or brand, and you'll know how to move between your workspaces in seconds.

By the end of this guide, you'll have a second workspace set up for another location or brand, and you'll know how to move between your workspaces in seconds.

A workspace is the home for one business or location — its own channels, Inbox, and AI knowledge. Adding one is how you bring a new branch into Cura without mixing it up with the rest.

<Note>
  In the top navigation, workspaces appear as **Branches** — the selector reads "All Branches" and your individual branch names. In settings they're called **workspaces**. They're the same thing.
</Note>

## Before you begin

* You need to be an **admin** on the account to create a new workspace.
* Have the new location's basics handy: its name, location, and timezone.
* Your first (default) workspace should already be set up — see [Getting started with Cura](/getting-started/your-first-day).

***

<Steps>
  <Step title="Open the branch selector">
    Your current branch name appears in the top navigation. Opening it shows every branch you have access to.

    * **Find your current branch** in the top navigation.
    * **Open the selector** to see all available branches. Admins also see an **All Branches** option and a **Manage workspaces** link.

    <Frame>
      <img src="https://mintcdn.com/cura-2d9288ab/kdLEPvjfcB5cswnq/images/team/branch-selector.png?fit=max&auto=format&n=kdLEPvjfcB5cswnq&q=85&s=d6a37ed31822bba9e9972c522d7b4706" alt="The branch selector in Cura listing every branch, with All Branches and Manage workspaces" width="2880" height="1560" data-path="images/team/branch-selector.png" />
    </Frame>
  </Step>

  <Step title="Create a new workspace">
    Admins create workspaces from **Manage workspaces**.

    * **Name your workspace:** use the branch or brand name, e.g. "Glow Clinic — Thonglor".
    * **Set its location and timezone:** so bookings, reminders, and AI schedules run at the right local time.
    * **Add contact details:** phone, social links, and a map link the AI can share with customers there.
    * **Optionally copy from an existing workspace:** when creating from another branch, you can choose which content to bring over — **services**, **FAQs**, **saved replies**, and **working hours**. Anything you don't tick starts empty.

    <Check>You've created a new workspace — a clean container ready for its own channels and AI knowledge.</Check>
  </Step>

  <Step title="Set it up">
    Unless you copied content from another branch, a new workspace starts empty. Treat it like a fresh start for that location:

    * **Connect its channels** — see the connection guides under Setting up Cura.
    * **Add its Services, prices, and FAQs** so the AI quotes that location correctly.
    * **Invite the team** who'll work in it — see [Inviting team members](/team/inviting-team-members).

    <Check>The new workspace is live and handling its own conversations.</Check>
  </Step>

  <Step title="Switch between branches">
    You can move between branches whenever you like — nothing is interrupted by switching.

    * **Open the branch selector** from the navigation.
    * **Choose the branch** you want to work in. Cura loads that location's Inbox, contacts, and settings. Admins can also pick **All Branches** to see everything at once.

    <Note>
      Switching only changes *what you're looking at*. Every workspace keeps running in the background — messages keep arriving and the AI keeps replying in each one whether or not it's the one on your screen.
    </Note>

    <Tip>
      The workspace Cura opens to on sign-in is your **default** workspace. Non-admins are always pinned to a specific branch they belong to — they don't get the All Branches view.
    </Tip>
  </Step>
</Steps>

## Troubleshooting

* **I don't see Manage workspaces or the option to create one.** Only account **admins** can create and manage workspaces. Ask an admin, or check your role under [Roles and permissions](/team/roles-and-permissions).
* **A branch is missing from the selector.** You only see branches you've been added to. Ask an admin to add you to it.
* **I can't reach an upgrade-only branch.** Your plan limits how many workspaces an account can have. If you hit the limit, Cura prompts you to upgrade rather than creating a new one.

***

### Related articles

* [Workspaces explained](/team/workspaces-explained)
* [Inviting team members](/team/inviting-team-members)
* [Setting an escalation contact](/team/escalation-contacts)
* [Roles and permissions (Admin, Member, Manager, Staff)](/team/roles-and-permissions)