Capture every message, on every channel
Customers message you in a dozen places. Cura brings them all into one Inbox, so nothing slips through the cracks.- Omni-channel inbox — WhatsApp, LINE, Instagram, Messenger, Telegram, and a website chat widget, all in a single screen.
- Instant first response — Cura replies in seconds, day or night, so a slow reply never costs you a customer.
- One contact, one history — every conversation is tied to a customer record, so you always have the full picture.
Convert leads into bookings
Answering fast is only the start. Cura is built to move customers toward a booking.- Grounded answers — Cura responds using your Knowledge Base, FAQs, Services, and prices — not guesses.
- Lead qualification — it gathers the details that matter and prioritizes the customers most ready to buy.
- Booking — Cura checks your availability and proposes times, then creates the booking as a request for your team to confirm.
Care for customers after the sale
The relationship doesn’t end at the booking. Cura keeps customers warm.- Reminders — automatic appointment reminders cut down no-shows.
- Follow-ups and re-engagement — Workflows reach out at the right moment to bring customers back.
- A complete CRM — contacts, deals, tasks, lists, and segments give you a living record of every relationship.
You’re always in control
Cura is an assistant, not a black box. Human-in-the-loop is built into everything.- Take over anytime — jump into any conversation and the AI steps aside instantly.
- Smart escalation — Cura flags conversations that need a human and hands them off.
- Schedules and switches — run the AI only during set hours, or turn it off per conversation or per channel.