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Working hours tell Cura when you’re open for business. Once they’re set, your AI only ever offers slots inside them — so a customer can’t request you for 11pm on a Sunday you’re closed. By the end of this guide, you’ll have defined when your workspace takes appointments, so every time your AI proposes is a time you can actually deliver.

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Before you begin

  • You’ll need Admin or Manager access to the workspace.
  • Working hours and timezone are set together in Business Availability.
  • Working hours are per-workspace, so each location can keep its own schedule.
1

Open Business Availability

  • Open Bookings. With a single workspace selected, the Business Availability panel appears alongside your bookings.
  • Check you’re in the right workspace — the panel applies to whichever workspace is selected.
2

Set your timezone

  • Choose your timezone. Your working hours and reminder times are all interpreted in it, so set this before anything else.
Cura now knows which timezone your hours are in.
3

Set your open hours for each day

  • Turn on the days you’re open with the switch next to each day, and leave the rest off.
  • Set start and end times per day. Many businesses differ by day — e.g. shorter hours on weekends. Set each day to match reality, then Save Changes.
Cura now knows your weekly schedule and will keep every suggested time inside it.

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How availability is worked out

When the AI proposes times, it looks at your open hours for the next several days and offers one-hour slots that aren’t already taken by another booking. In other words: your free slots are your working hours minus whatever’s already on your calendar.
Suggested slots are one hour long. There’s no per-service duration that changes slot length, and there’s no separate breaks/lunch setting — to close part of a day, set that day’s start and end times around the gap.

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Troubleshooting

  • The AI offered a time I’m closed. Re-check the day’s hours and your timezone, and confirm you’re editing the same workspace the conversation belongs to.
  • No slots are ever offered. Make sure at least one day is switched on with open hours set.